Town & City recognises the importance of updating our internal systems and embracing change to improve our services. As a company, we did some research into off-the-shelf software. None of the products had all of the requirements we needed. At this point, after extensive research, we decided to design our own called ‘PPS’. By updating our internal systems, we can ensure that we are using the most up-to-date technology and software to manage our properties and provide the best service possible to our clients.
Additionally, personalising our purpose-built software can help us customise our services to meet the unique needs of each property we manage. By personalising our software, we can ensure that our services are tailored to the specific needs of each property we manage. Finally, embracing change is important because it allows us to adapt to new technologies and trends in the industry. By staying up-to-date with the latest developments in property management, we can ensure that we are providing the best possible service to our clients and staying ahead of the competition. Overall, updating our internal systems, personalising our software, and embracing change are all important steps towards improving our services and ensuring that we are providing the best possible service to our clients.
Nicole Hanson, RITTech MBCS
Marketing Executive & PA to the Head of Property Management