After business hours, If your development is registered on our online portal, you can submit maintenance requests, make payments, and view your account by visiting portal.townandcity.com.

For general enquiries, please email mail@townandcity.com. You can also request a call back if you need assistance making a payment over the phone.

For maintenance emergencies during office hours - until 5pm Monday to Thursday, or 3pm on Fridays - please call 01325 638877.
For urgent issues outside of these hours, please contact our out of hours service on 0203 370 9260 if you have opted in.