block management
Town & City provides block management services for residential blocks, apartment buildings and multi-unit developments. We work with freeholders, RMCs, RTM companies, directors and developers who need a managing agent to oversee the smooth running of a residential block.
From service charge administration and contractor coordination to communication and compliance support, we help clients manage residential blocks in a more organised and effective way.
More than 20 years of management experience
Support for a range of residential property structures
Practical, responsive & professional service
Trusted members of The Property Institute
Block management support for residential buildings and communal areas
Residential block management requires a consistent and well-organised approach. Shared spaces, service charge responsibilities, building upkeep and stakeholder communication all need to be managed properly if the building is to run well.
Town & City provides block management support for residential buildings of different sizes and structures, helping clients keep communal areas maintained, responsibilities organised and day-to-day management under control.
Who our block management service is for
Freeholders
We support freeholders looking for a managing agent to oversee residential blocks, shared building responsibilities and communal areas.
Residents’ Management Companies
We work with RMCs that need structured support with administration, communication, maintenance and ongoing block management responsibilities.
Right to Manage companies
We help RTM companies manage residential blocks with practical support tailored to the responsibilities of directors and the needs of the building.
Directors of residential block
We support directors who need a dependable managing agent to help oversee building operations and take pressure out of day-to-day management.
Developers and owners of multi-unit buildings
We also work with those responsible for residential blocks and apartment buildings who need an experienced management team in place.
What our block management service includes
Our service is focused specifically on the management of residential blocks and the practical responsibilities that come with shared buildings.

Ongoing block management
We help oversee the routine management of residential blocks so that day-to-day issues are handled properly and the building continues to run smoothly.

Service charges and financial administration
We support service charge budgeting, collection processes, financial oversight and related administration for residential blocks.

Repairs and contractor management
We help coordinate maintenance works, contractor attendance and repair requirements across communal and shared areas.

Building compliance support
We assist clients with important compliance-related responsibilities connected to residential block management.

Communication with directors, owners and residents
Residential blocks often involve multiple stakeholders. We help support clear communication around the management of the building.

Support for different ownership structures
We understand the different pressures facing freeholders, RMCs, RTM companies and block directors, and tailor our support to suit the building and its setup.
Why choose Town & City for block management
Experience with residential blocks
We bring extensive experience supporting the management of residential blocks, apartment buildings and multi-unit properties.
A service built around practical delivery
Our approach focuses on the everyday realities of block management, from communication and contractor coordination to financial administration and compliance.
Support for key decision-makers
We understand the needs of freeholders, RMCs, RTM companies and directors who are responsible for block management decisions.
Professional standards
We are committed to managing residential blocks in line with recognised standards and good practice.
Block management for a range of residential building types
Our block management service can support:
- Apartment blocks
- Purpose-built residential blocks
- Converted residential buildings
- Multi-unit residential blocks
- Mixed-use buildings with residential elements
- Director-led or company-managed blocks
Thinking of changing block managing agents?
A change in managing agent is often driven by recurring problems such as slow communication, poor organisation, lack of clarity around service charges or dissatisfaction with how the building is being managed.
If you are reviewing your current arrangement, Town & City can discuss your block, understand the issues you are facing and help you assess the right next step.
A focused approach to residential block management
Good block management depends on consistency, communication and a clear understanding of how shared residential buildings need to be run. Clients need to know that the right systems are in place and that the building is being managed properly.
Town & City provides block management support designed to give freeholders, directors and management companies confidence in the running of their building.
More than 20 years of experience
Members of The Property Institute
Ongoing responsive Support
Experience with block management
Clear communication routes
Frequently asked questions about block management
What is block management?
Block management is the professional management of residential blocks, apartment buildings and communal areas on behalf of freeholders, RMCs, RTM companies, directors or other responsible parties.
Who is your block management service for?
Our block management service is designed for freeholders, RMCs, RTM companies, directors, developers and representatives of residential blocks and multi-unit buildings.
Can you help if we want to replace our current managing agent?
Yes. We can discuss your current setup, the problems you are facing and what you need from a new managing agent.
Do you handle service charge administration?
Yes, we can support service charge budgeting, collection and related financial processes for residential blocks.
Do you coordinate repairs and maintenance?
Yes. We help arrange repairs, manage contractors and support the day-to-day upkeep of residential blocks.
What types of blocks do you manage?
We support a range of residential block types, including apartment blocks, converted buildings, purpose-built developments and mixed-use properties with residential elements.
Do you work with RTM companies and RMCs?
Yes. We work with both RTM companies and Residents’ Management Companies and understand the responsibilities involved in those structures.
How do I request a quote for block management?
You can contact Town & City to discuss your block, current arrangement and requirements, and we can talk through the next steps.
Need block management support?
If you need a managing agent for a residential block or apartment building, Town & City can help. We work with freeholders, RMCs, RTM companies, directors and other stakeholders who need a practical and dependable block management service.
