"A transparent service is key to success in Block Management"

- Town & City

Our Goal is simple

We aim to be a transparent choice for all Leaseholders, Freeholders and Developers across the UK

We are founded on four core values

We will always strive to achieve our goals.

 

CUSTOMER MANAGEMENT

At Town & City Management our main vision is transparency. That means honesty too. Clients bring us on board because of our experience, knowledge, vision and track record.

 
 

 

KNOWLEDGE
Our company has a long history and every member of the team has extensive experience which means that our decisions are not based on hunches or guesswork.



HONESTY

No long term relationship can be built on lies or broken promises. We will always be straight with our clients even if that means delivering uncomfortable news.



 

DEDICATION

No matter the time or day, if you need us, we are here. We’re dealing with homes, after all. You’re our number one priority and we are here to fix your problems, talk things through and give the best support and advice that we can.

 

 

What Our Clients Think of Us

Joanne and the team are tremendous leaders in all

aspects of their work, very approachable and forward

thinking. Their experience makes him an ideal

Block Manager.

Outstanding Leaders

The Hermitage
CEO of CodeCraft Inc.

We have been very happy with the service received 

since they took over the management of

our properties. It is reassuring to know that their professional expertise is on hand whenever it is needed and that any residents

problems which have arisen have been dealt

with promptly.

Great Service!

Sutton Million
CEO of CodeCraft Inc.

Joanne and her team at Town and City were of

considerable help in obtaining various items of

information and helping deal with some of the offbeat and peculiar questions raised in connection with

property transactions.

She was very patient and understanding. Having

interacted with several different managing agents for other properties over the last two years, Joanne was

by far the best, the most helpful and the most

pleasant to work with. It has been a pleasure liaising

with her.

Quick Response!

Mark Swansbury
Founder of X Community

 

Since arriving at my current property I have found the level of service and attention to

detail provided by Town & City to be of high

standard. Their approach to dealing with any issue I

have raised has always been professional,

which has resulted in timely resolutions. It makes a

difference dealing with managing agents that

care about their

leaseholders. 

Makes a Difference!

J Barker
COO of AppFinity Solutions

 

''Worked with them many years and

haven't had any problems. Would highly

recommend!''

Highly Recommend

Jack Cockerill
COO of AppFinity Solutions

 

''Really good customer service, very
helpful and polite, would 100%
recommend 👍''
 
 

100% Recommend

Georgina Jowett
COO of AppFinity Solutions
''Member of staff really helpful and capable resolved
my query politely and cheerfully at 3.50 on a Friday.
Thank You!''
 

Really Helpful!

Karen Brown
COO of AppFinity Solutions

''At last a company that cares about their clients I cant thank them enough for sorting out all the

historic issues we had with our previous managing

agent a BIG thank you to all the TCML team''

Can't Thank Them Enough!

William Little

Meet the Management Team

Peter Bigge - AIRPM

Managing Director

Susan Johnson - AIRPM

Director

Joanne Hanson - MIRPM CIHM

Associate Director & Office Manager

OUR

Aim and Philosophies

OUR

Aim and Philosophies

Transparency and trust, we feel, are essential components of excellent property management. We are devoted to communicating with our clients in a clear and honest manner, ensuring that they are fully informed and involved in all areas of the property management process. We think that developing trust with our clients necessitates holding ourselves accountable for our actions and decisions and always acting in their best interests.

To accomplish this, we collaborate extensively with our clients to understand their unique goals and expectations. We think that each property and client is unique, and we aim to personalise our services to meet those needs. We provide a variety of services, such as property maintenance, financial management, and administrative assistance, all of which are designed to meet the needs of the client.

 

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